The SmartTimer pairs automatically! Please do not pair or rename it via your phone’s Bluetooth settings, as this may cause connection issues.
For wireless pairing with Sony cameras, open the app, tap the Bluetooth icon, and follow the instructions.
Ensure your camera is in manual focus or increase the Focus Delay under "Trigger Settings" (e.g., set it to 800ms/0.8s). Also, double-check the cable connection and pairing.
You can order additional cables at [onnoa.de/cable](https://onnoa.de/cable). If you need assistance, contact us directly.
The SmartTimer automatically enters a deep sleep mode when not in use or when the app is closed, consuming almost no power. To wake it up, simply open the app. If fully drained, a quick 10-minute charge is usually enough for most shoots. Even with 10% battery, it can last over a day of shooting.
Yes! You can use any phone to reconnect and access the sequences stored locally on the SmartTimer.
The app notifies you when a firmware update is available. Follow the instructions to update the SmartTimer. Please ensure the app itself is also up-to-date via the App Store or Google Play.
No account or registration is required. You can use the app with a SmartTimer or SmartTimer Pro.
Yes, the app works entirely offline without any internet connection.
If you encounter problems, contact our support team via live chat, email, or Instagram. We’re here to help!
If you have any questions just write us an email ([email protected])